For example, we recently invited customers to our headquarters in Worthing to test our new website. Great customer service is not just about how quickly we answer the telephone or how well we respond to a query or a complaint.
This has to be across multi-channels to ensure we are speaking to everyone from the tech-savvy to the technophobe — from traditional media, face-to-face door knocking, calls, emails and social media to spread important messaging during a crisis. Getting this right every time is what will distinguish us from other companies and ensure that we give our customers great service.
Great customer service is about knowing your customer and asking the right questions to make sure we understand and can meet individual needs.
For example, our affordability team do a lot of work around vulnerability and offering the right support to those experiencing financial difficulties. The Cupertino-based iMonster provided the boost needed for Arm-compatible chips to take noticeable desktop and laptop processor market share away from x86, said Dean McCarron, principal analyst at Mercury Research.
Arm's market share in PC chips was about eight per cent during Q3 this year, climbing steadily from seven per cent in Q2, and up from only two per cent in Q3 , before Arm-compatible M1 Macs went on sale.
Black Hat Europe An astonishing piece of vulnerability probing gave infosec researchers a way into to Microsoft's management controls for Azure Cosmos DB — with full read and write privileges over customer databases. The so-called ChaosDB vuln gave Wiz researchers "access to the control panel of the underlying service" that hosts Azure Cosmos, Microsoft's managed cloudy document database service, they said.
Some Samsung phones managed by Microsoft Intune are dropping out of compliance after an automatic restart or update, the Windows giant has admitted. Samsung Galaxy kit running Android 9 or later with Android Device Administrator management or an Android Enterprise personally owned work profile are affected as well as Samsung Android 11 hardware provisioned as Android Enterprise fully managed devices. The former can drop out of compliance after an auto-restart while a managed update can do for the latter.
A freshly discovered train-sized rock that tags along with Earth as a constant companion orbiting the Sun is most likely a fragment of the Moon resulting from an ancient lunar impact. Updated Customers of BT tentacle Plusnet are still finding themselves without email after issues with the service entered a third day. Problems kicked off on 10 November, according to the status page , when the internet service provider said: "Some customers may be experiencing difficulties when logging into their Plusnet email account.
It took much of the day, but by mid-afternoon the company proudly told customers: "We've identified what the problem is and are now completing work to fix this as quickly as possible.
An explosion in workplace monitoring during the pandemic — in part supported by common software tools from global vendors — threatens to erode trust in employers and employees' commitment to work, according to a European Commission research paper.
The study from the Joint Research Councils warns that excessive monitoring has negative psycho-social consequences including increased labour resistance, stress and turnover propensity, along with decreased job satisfaction and organisational commitment. Meanwhile, a report published today from the UK's All-Party Parliamentary Group on the Future of Work said that "use of algorithmic surveillance, management and monitoring technologies that undertake new advisory functions, as well as traditional ones, has significantly increased during the pandemic.
F designer Don Syme said this week that the new version, 6. There was a telling moment in the. A developer asked: "What is the best way to do optional values in records in F? Severn Trent Water supplies water that can be between soft to moderately hard.
However water hardness levels can vary within each area. Severn Trent Water can provide you with further information about water hardness in your particular area. South Staffordshire Water supplies water services to an area of almost 1, square kilometres, from the edge of Ashbourne in the north, to Halesowen in the south, and from Burton on Trent in the east to Kinver in the west, with a population of nearly 1.
South Staffordshire Water was formed in to supply water to the Black Country. The water supplied by South Staffordshire Water is drawn from two major surface sources - Chelmarsh reservoir and Blithfield reservoir, which was opened by the Queen Mother in Treated water is distributed via South Staffordshire Water's 25 service reservoirs and 5, km of water mains.
South Staffordshire Water is generally a hard water area. South Staffordshire Water can provide you with further information about water hardness in your particular area. South East Water supplies water services to parts of Kent, Hampshire, Berkshire, Sussex and Surrey, an area of 3, square kilometres. South East Water is part of the Macquarie Group, an international provider of investment banking and financial services. South East Water then delivers its water supply via 61 water treatment works, service reservoirs and 9,km water mains source: Drinking Water Inspectorate.
South East Water is generally a hard water area. South East Water can provide you with further information about water hardness in your particular area.
South West Water provides water and sewerage services to the whole of Devon and Cornwall, as well as parts of Dorset and Somerset, an area of 4, square miles with 1. South West Water also has the highest ratio of coastline to land of all the water and sewerage companies in England and Wales. This water is supplied via 50 water treatment works, pumps, service reservoirs and 15, km of water mains.
South West Water collects waste water via 5, miles of sewers and treats it in nearly waste water treatment works. South West Water is a soft water area. South West Water can provide you with further information about water hardness in your particular area. Southern Water supplies over two million customers with water and sewerage services. Southern Water then supplies this water via approximately water supply works, 94 service reservoirs and 13, km of water mains.
Waste water is treated in treatment works. Southern Water ranges from hard to very hard water. Southern Water can provide you with further information about water hardness in your particular area. Sutton and East Surrey Water supplies a largely rural area of square kilometres, with a population of approximately , people.
The history of Sutton and East Surrey Water can be traced back to the s, when water was first supplied to homes in the area. Today, Sutton and East Surrey Water has staff and supplies around , connected properties. This customer base has a split of approximately , domestic and 18, commercial customers.
Sutton and East Surrey Water then supplies the water via nine treatment works, 36 service reservoirs or towers, 60 pumping stations and 3,km of water mains..
Water hardness levels can vary within each area. Sutton and East Surrey Water can provide you with further information about water hardness in your particular area.
Tendring Hundred Water supplies water services to the Tendring peninsula in North East Essex, which has a population of , people. Tendring Hundred Water was first established in to remedy the shortage of water in Harwich.
The company has since grown to also supply surrounding areas and, in , was bought by Veolia. Together, these companies provide million litres of water a day to a population of 3. Today Tendring Hundred Water provides water to 70, homes and businesses. On average Tendring Hundred Water supplies 25 million litres of water every day. This can rise to 50 million litres during the hottest days. Tendring Hundred Water is generally a hard water area. Tendring Hundred Water can provide you with further information about water hardness in your particular area.
Thames Water supplies water and sewerage services to London and a large proportion of central Southern England. Thames Water employs 6, people and provides water and sewerage services to 13 million customers in London and the Thames Valley region, and an additional one and half million billed customers across Wales.
Thames Water then supplies the water via treatment works, reservoirs and 31,km of water mains source: Drinking Water Inspectorate. Thames Water is generally a soft water area. Thames Water can provide you with further information about water hardness in your particular area.
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